Certified gasfitter for all gas appliance faults -- hobs, ovens, fireplaces, and hot water systems.
When a gas appliance stops working properly, it is not just an inconvenience -- it can be a safety risk. Gas appliances require a certified gasfitter for all repairs, servicing, and installations. At Water and Gas Worx, we are fully certified to work on all types of gas appliances across Auckland, from modern gas hobs to older gas fireplaces and everything in between.
This is the most common fault we see. The cause is usually a failed igniter (spark module or hot surface igniter), a faulty gas valve, or an issue with the gas supply to the appliance. In some cases, the problem is as simple as a blocked burner port that needs cleaning.
A weak flame on a gas hob or oven usually indicates a partially blocked burner, low gas pressure, or a faulty regulator. We clean the burner assembly, check the gas pressure, and replace any faulty components.
A healthy gas flame is blue. If your burner is producing a yellow or orange flame, the air-to-gas ratio is wrong. This means incomplete combustion, which produces carbon monoxide -- an odourless, colourless gas that is extremely dangerous. A yellow flame needs immediate attention from a certified gasfitter.
A slight odour when a gas appliance first ignites can be normal, but a persistent gas smell while the appliance is running indicates a leak at a connection, a cracked burner, or a faulty seal. Turn the appliance off and call us immediately.
Older gas appliances use a standing pilot light. If the pilot will not stay lit, the thermocouple is usually the cause. The thermocouple is a safety device that detects whether the pilot is lit and shuts off the gas supply if it goes out. Thermocouples wear out over time and are a straightforward replacement for a certified gasfitter.
If you smell gas in your home and no gas appliance is turned on, you may have a gas leak in a supply pipe or connection. Open windows and doors, do not operate any electrical switches, leave the property, and call us or the gas emergency line (0800 764 764) immediately.
Under New Zealand law, all gas work must be carried out by a person holding a current practising licence issued by the Plumbers, Gasfitters, and Drainlayers Board. This is not optional -- it is a legal requirement. Unlicensed gas work is dangerous, illegal, and can void your insurance if something goes wrong.
Water and Gas Worx holds full gasfitting certification. Every gas job we complete is done to the required standard and documented properly.
A Gas Safety Certificate (GSC) or Certificate of Compliance (COC) is required in several situations:
We issue the appropriate certificate for every gas job and can also inspect and certify existing installations that lack documentation.
We service gas appliances from all major brands available in New Zealand, including Rinnai, Rheem, Bosch, Fisher and Paykel, Smeg, DeLonghi, Masport, Escea, and Kent. If you have an older or less common brand, give us a call -- chances are we have worked on it before.
We recommend an annual service for all gas appliances in your home. Regular servicing catches small problems before they become expensive repairs, ensures safe operation, and keeps your appliances running efficiently. A gas service includes checking all connections for leaks, testing safety devices, cleaning burners and heat exchangers, and verifying correct combustion.